The Marcela Grace Group
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The Marcela Grace Group
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Sold a home in Ahwatukee, Phoenix, AZ
If you are thinking about putting your home back on the market, listing it for the first time, or buying home – just add Marcela to the list of agents you meet with – you will not be disappointed.
When I decided it was time to sell my home and move, I went to the only agent I had any experience with, which was the same agent who helped me purchase my home some years back. My home was soon listed by the agent, but soon after, I felt disappointed with the results and the level of communication from the agent. At almost 60 days, no accepted offer and with no change in the situation, other than the price of my home and its declining value, I had to cancel the listing. I had very few showings and rarely any communication from the agent. I was soon moving out of state, and that date was getting closer and closer, so I really wanted to get the house sold as quickly as possible, but not at just any cost!
I needed to look again at who could help me. This time I really started to look more closely at agents and their history, how experienced they were and what previous clients thought about them. I narrowed down the field to just a handful with enough experience, and that wasn’t so big that I would get lost in the noise.
I had a warm feeling about Marcela from the moment I met her. Her personal, straight forward caring approach, honest feedback, willingness to put her money where her mouth was and passion to help me reach my goals took me by surprise. It was obvious this was someone who knew what they were doing and was supremely confident in their abilities, I admit that at first, I remained a little skeptical, but was willing to give her a shot.
After hiring Marcela, she got to work straight away. Her on-staff designer joined her to review my home and went to work bringing in all the furniture and décor to make it pop. She had some cabinets painted, new handles installed and even replaced light fixtures and had them installed – all out of her own pocket with no expectation from me, only her desire to make my home look as beautiful as possible to get it sold quickly. I allowed her to make those changes because I trusted her.
I looked at the finished results and could barely believe it was the same house, it looked incredible inside and out and the photographs showed it to its best.
It listed on Thursday evening and by the Sunday afternoon I had already received three offers – one being a full price offer – that is under 4 days after weeks of nothing! We even had an offer on my home before the home went on the market because of the marketing she did.
Her staging and professional photos made all of the difference, as you can see in a few of the photos below. She included this service at no additional charge – incredible!
Bought a Single Family home in Ahwatukee Foothills, Phoenix, AZ
Our experience with Marcela was amazing! She is very professional, respectful and punctual. She listened to what we were looking for and she completely understood our needs for our new home. Marcela knows the market and is very efficient with negotiations. We are a family with 3 kids and we love our home and our neighborhood. Our kids are so happy here and our experience in looking for our home was a pleasure because she made our search easier and was always ready to help us in any way she could.
Marcela works very hard and she loves what she does. Looking for a new home can be very stressful and Marcela never pressured us at any time. Working with the right person (i.e. someone that you can trust and rely on) is more than easy but rather fun experience.
If you are looking for a great real estate agent who you can trust Marcela Chapa is the best. She will help you find the perfect fit for your needs.
Bought a Single Family home in Paradise Valley, Phoenix, AZ.
When you work with Marcela, you will get VIP experience from start to finish. Marcela is a fantastic real estate agent. She is patient, reliable and worked diligently to help us find our dream home.
As first time home buyers, we were not certain exactly what we were looking for. I would select several homes we wanted to see and she would plan intricate routes throughout the city. She ensured we used our valuable time to see an amazing amount of homes in the short time we had available. "You'll know it when you see it," she kept reassuring us. I valued her experience and would often ask her what she thought of the homes and potential resale value.
When we finally settled on the house we loved, she helped us through every step of the process. She recommended an inspector, home warranty company, mortgage loan broker, and each of her recommendations was great. She is a strong negotiator. When we found a flaw with the house, she convinced the seller to take a loss on the property and give us several thousands of dollars to mitigate the issue. It's because of this negotiation, that we were able to purchase the house and did not have to walk away from our dream home.
We are grateful to have worked with Marcela and we recommend her highly. Her sense of humor helped us get through the tough moments that come with the home buying process. She advised us well and it's because of her we are living in our dream home at a price we were happy with.
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